Privacy Policy
Marvels of Africa (“we”, “us”, “our”) operates the website marvelsofafrica.com (the “Website”). Your privacy is one of our top priorities, and we are committed to being transparent about how we collect, use, and protect your personal information when you visit our Website or engage with us online.
By accessing or using our Website, submitting information, or otherwise interacting with our services, you agree to the terms of this Privacy Policy and consent to the practices described here.
1. Information We Collect
We collect several types of information from and about users of our Website:
a. Personal Information You Provide
When you contact us, request a quote, make a booking inquiry, or sign up for communications, we may collect:
Full name
Email address
Phone number
Travel preferences and itinerary details
Any other information you voluntarily submit
This information is necessary for us to provide you with personalized service, respond to your requests, process travel arrangements, and communicate with you effectively.
b. Automatically Collected Data
We automatically collect certain technical and usage information when you visit our Website, including:
IP address
Browser type and version
Device type
Pages viewed and time spent on the Website
Referring/exit pages
We and our analytics partners use this information to understand trends, administer the Website, and improve user experience.
c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
Remember your preferences
Improve performance
Analyse Website traffic and usage
Cookies do not on their own collect personally identifiable information unless you provide it voluntarily. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We may use the personal and technical information we collect to:
Respond to your inquiries and process service requests
Manage and fulfil safari bookings and travel services
Personalize your experience on the Website
Send you marketing communications only if you’ve opted in
Improve our products, services, and Website functionality
Detect and prevent fraud or unauthorized activity
We will not use your personal data for unrelated purposes without notifying you.
3. Sharing Your Information
We may share your information in the following circumstances:
With travel service partners (hotels, guides, transport providers) to deliver your safari or trip services
With national park authorities if required by law
With trusted third-party service providers who help us operate the Website or support our business functions, under strict confidentiality obligations
We do not sell or rent your personal data to third parties for marketing purposes.
4. Third-Party Links and Advertisers
Our Website may contain links to third-party sites or display third-party advertising. This Privacy Policy does not apply to those sites, and we are not responsible for their practices. Before providing personal information to any linked third-party site, you should review their privacy policies.
5. Data Security
We take data security seriously. We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe that a child under 13 has provided us with personal information, please contact us so we can delete it promptly.
7. Your Rights
Depending on your jurisdiction and applicable data protection laws, you may have the right to:
Access the personal information we hold about you
Correct, update, or delete inaccurate information
Opt out of marketing communications
To exercise these rights or submit a request, please contact us at mayur@marvelsofafrica.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect revisions. Continued use of the Website after changes are posted constitutes acceptance of the new terms.
9. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
Email: mayur@marvelsofafrica.com
Phone: +254 769024321
Address: Grey Park Annex, Eastern Bypass, Kenya